Contacts
How to Reach Us
The mimentra.com team can be reached by email at [email protected]. This is the only channel we use for reader communication in 2026, so please write to us directly rather than looking for a contact form or phone line.
What You Can Write About
We welcome messages on topics such as:
- Questions about our reviews, ratings and other content on sports betting apps;
- Corrections — if you spot outdated information, an error or a broken detail in one of our articles;
- General feedback and suggestions on how we can improve the site;
- Partnership and advertising requests from businesses operating in the Canadian market.
Response Time
We read every message we receive. In most cases we reply within a few business days. During busy periods it may take a little longer, but we do our best to answer all legitimate enquiries.
Questions About Your Casino Account
Please note that mimentra.com is an independent review website, not a gambling operator. We do not run any casino or sportsbook, and we have no access to player accounts. Questions about deposits, withdrawals, bonuses, account verification, locked accounts or technical issues must be directed to the customer support team of the casino or betting app you are using. You will usually find their support details in the "Help" or "Support" section of their website or app.
Need Help With Gambling?
If gambling is causing problems for you or someone you know, confidential and free help is available in Canada. Residents of Ontario can contact ConnexOntario (24/7) at 1-866-531-2600 or via connexontario.ca. Similar provincial helplines and support services exist across Canada, and we encourage you to reach out to the one serving your province or territory.